1. Introduction

Welcome to amextrading.lk, a website owned and operated by Amex Trading (Pvt) Ltd., a company registered in Sri Lanka, located at No. 15, Green Lane, Colombo 15. These Terms and Conditions govern your use of our website and the purchase of our products.

By accessing or using our website, you agree to comply with and be bound by the following terms. If you do not agree with these terms, please refrain from using our website.

2. Products and Services

amextrading.lk offers a range of kitchen and homeware hardware, architectural hardware, and related products. All descriptions, images, and prices of products are subject to change at any time without notice at the sole discretion of Amex Trading. We strive to ensure the accuracy of product descriptions but do not warrant that the information is always complete, current, or error-free.

3. User Accounts

Customers can create an account on our website using an email address or phone number. Account creation allows customers to track orders, store payment information, and receive notifications about new products and promotions. You are responsible for maintaining the confidentiality of your account details and ensuring that your account information is accurate and up to date.

4. Payment Terms

We accept the following payment methods:

• Credit/Debit Cards via PayHere payment gateway
• Bank transfer
• Cash on Delivery (COD)

All payments must be made in Sri Lankan Rupees (LKR). By placing an order, you confirm that the payment details provided are valid, and that you have the right to use the chosen payment method.

5. Shipping and Delivery

We provide shipping services across Sri Lanka through our courier service and trusted third-party courier partners. Delivery times and costs will vary depending on the location and the selected courier service.

• Delivery Timeframe: Orders are typically processed within 1–2 business days. Standard delivery times are between 3 to 7 business days, depending on the location.
• Shipping Charges: Shipping charges are calculated at checkout and will be displayed before payment.

International shipping is not available at this time.

6. Return and Refund Policy

Please refer to our separate Return and Refund Policy page for details on product returns, exchanges, and refunds. Customers can find information on the conditions for returns, timeframes, and the process for initiating returns.

7. Pricing and Availability

All prices displayed on amextrading.lk are in Sri Lankan Rupees (LKR) and include applicable taxes unless otherwise stated. Prices are subject to change without notice. While we strive to ensure product availability, there may be instances where products are out of stock or discontinued. In such cases, we will notify you and provide alternative solutions, such as product substitutions or refunds.

8. Intellectual Property

All content on amextrading.lk, including product descriptions, images, graphics, logos, and text, is the intellectual property of Amex Trading (Pvt) Ltd. or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, or exploit any content from the website without our express written permission.

9. Privacy Policy

Your privacy is important to us. We collect and process personal data in accordance with our Privacy Policy, which can be found on a separate page of the website. By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.

10. Limitation of Liability

Amex Trading (Pvt) Ltd. is not liable for any direct, indirect, incidental, or consequential damages that result from the use or inability to use the products purchased from amextrading.lk. This includes, but is not limited to, loss of profits, data, or other intangible losses.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Sri Lanka.

12. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website. Continued use of the website following the posting of changes constitutes your acceptance of the revised terms.

13. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Amex Trading (Pvt) Ltd.
No. 15, Green Lane, Colombo 15, Sri Lanka
Email: info@amextrading.lk